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Browse 55 guides on accounts, payments, gifts, live streaming, withdrawals, and safety. Can't find what you need? Contact our support team.
Livestream
How do gift earnings split work? What do I keep as a host?
230 views
Frequent
How do I withdraw my earnings (as a host)?
191 views
Livestream
What is the difference between Public Live, Party Room and Private 1-on-1?
190 views
Account
Why cannot I log in to my account?
171 views
Recharge
What payment methods do you accept?
163 views
Frequent
Why did my face authentication fail?
156 views
Recharge
I paid but did not get my coins. What now?
155 views
Account
How do I change my username or profile picture?
153 views
Account
I forgot my password. How do I reset it?
151 views
Account
Can I have multiple accounts?
150 views
Recharge
What is the First Recharge Bonus and can I claim it twice?
150 views
Account
How do I change my phone number or email?
149 views
Frequent
How do I send a gift in a livestream?
149 views
Frequent
How do I apply to become a host?
149 views
Account
Where do I see my Fuvio ID?
148 views
Frequent
What are Vio-Gems and Vios? Are they the same thing?
147 views
Frequent
How do I join a family or agency? What is the difference?
147 views
Livestream
Why was my livestream ended automatically?
147 views
Livestream
How do PK Battles work?
146 views
Livestream
Why is my stream lagging or pixelated?
146 views
Recharge
Exactly how do I recharge? Show me the steps.
144 views
Frequent
How do I recharge Vio-Gems?
143 views
Frequent
How do I go live?
143 views
Livestream
How do I invite guests onto my livestream?
143 views
Recharge
What is the difference between paid Vio-Gems and free coins?
143 views
Account
How do I delete my account?
141 views
Recharge
What is the rate? How many Vio-Gems do I get per dollar?
141 views
Livestream
How do I set my private call rate?
139 views
Report
How do I report a user, stream, or message?
139 views
Report
A host is asking me for my phone number / personal info. Safe?
137 views
Report
I got banned. Can I appeal?
134 views
Report
What is against the rules? What will get me banned?
132 views
Report
Someone asked me to send money outside Fuvio. Is that a scam?
127 views
Games
How do in-app games work? Can I cash out my winnings?
52 views
Partners
Do hosts get a fixed salary?
52 views
Withdrawal
Withdrawal rate, limits and fees
50 views
Withdrawal
Which payout methods can I use?
49 views
Livestream
How do password (private) Party rooms work?
47 views
Withdrawal
How do I bind a payment method for withdrawals?
47 views
Livestream
Party room roles: owner, admin and moderator
46 views
Partners
Someone wants money to make me a host or add me to an agency. Is it real?
46 views
Withdrawal
My withdrawal was rejected or failed. What now?
46 views
Account
How do referral / invite codes work?
45 views
Partners
How do agencies work? Will an agency take my earnings?
43 views
Account
What are VIP and SVIP? How do they work?
42 views
Livestream
How do I create a Party room?
42 views
Recharge
What do official coin dealers charge?
42 views
Livestream
I left my Party room. Can I go back as the owner?
40 views
Withdrawal
Why do I need identity verification (KYC)? How do I do it?
40 views
Partners
What is a BD Partner?
39 views
Withdrawal
What does "Use this" mean on the withdrawal form?
39 views
Account
Can I restore my deleted account?
38 views
Games
What is play-only credit?
38 views
Recharge
What is an official coin dealer? How do I buy safely?
38 views
Partners
How do I start an agency?
37 views
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